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Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.

There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.

Flight diverted to Warsaw and passengers offloaded onto coaches whilst the plane took off again and flew to Gdansk…

Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.

We were diverted to warsaw and there was zero information. We were just forced to disembark and off we go good luck the reat of the way. We all had to go our ways to find a way home!!!! Horrible horrible and it cost us alot of money to get a hotel and trains 4:30 pm next day.

On time was excellent, not serving any water and deliberate seatings apart is deplorable.

Long delay was made worse by lack of information and long time in queue waiting for the plane to arrive