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Excellence Riviera Cancun by The Excellence Collection - Adults Only
5 stars

Excellence Riviera Cancun by The Excellence Collection - Adults Only

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 872 8500
From
£259
Cheapest

rate per night

9.2
Wonderful
based on 26 reviews
26 reviews
Room type
Provider
Nightly total
Double room
£259
King room
£272
Standard Room
£526
8 more Excellence Riviera Cancun by The Excellence Collection - Adults Only deals
8 more Excellence Riviera Cancun by The Excellence Collection - Adults Only deals

Photos of Excellence Riviera Cancun by The Excellence Collection - Adults Only

Overview

Featuring a private beach and an outdoor pool, this 5-star resort is located in Puerto Morelos. It also provides a Jacuzzi, an all-inclusive meal plan and outdoor tennis courts.

This unique resort offers 24-hour room service, a sauna and a 24-hour reception. The in-house spa provides a variety of treatments and a chance to relax. A currency exchange, a hair salon and a concierge are also offered at the resort.

Excellence Riviera Cancun - Adults Only - All Inclusive features 440 air conditioned rooms.

Excellence Riviera Cancun - Adults Only - All Inclusive's restaurant is available for breakfast, offering guests a pleasant dining experience close to their room. Alternatively, there are a selection of dining options in close proximity. There is also a variety of beverages to enjoy at the outdoor bar, which overlooks the beach.

Cancun International Airport is under a 20-minute drive from Excellence Riviera Cancun - Adults Only - All Inclusive. It is also an easy drive from Cancun and Playa del Carmen.

9.2
Wonderful rating
Based on 26 verified guest reviews

Latest deals for Excellence Riviera Cancun by The Excellence Collection - Adults Only

Wed 2/7
Thu 3/7
Double room
2 double beds
£259
bed type unknown
£394
1 king bed
£525
King room
1 king bed
£272
1 king bed
£286
1 king bed
£307
Standard Room
bed type unknown
£526
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Privacy Preferences

Amenities at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Sauna
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool

Things to do

  • Beauty salon
  • Gift shop
  • Hot spring bath
  • Water sport facilities (on site)
  • Night club

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries

Outdoor

  • Terrace/Patio
  • Grill
  • Private beach
  • Garden

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Coffee shop

Accessibility and suitability

  • Disabled access
  • Lift
  • Designated smoking area

Bathroom

  • Hairdryer
  • Bathrobe

Laundry

  • Laundry facilities
  • Laundry service

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Media and entertainment

  • Flat-screen TV

General

  • Storage available

Family friendly

  • Complimentary breakfast

Reviews of Excellence Riviera Cancun by The Excellence Collection - Adults Only

9.2
Wonderful
26 verified ratings
Wonderful
21
Very good
3
Good
1
Okay
0
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests praised the hotel for its exceptional service, friendly staff, and well-maintained grounds. The food quality and variety received positive remarks, and many appreciated the cleanliness of the rooms. However, some guests expressed disappointment regarding the beach conditions, citing seaweed and algae issues. Overall, the resort is seen as a good choice for those who prioritize service and amenities over beach access.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Value for Price8.5 out of 10
Atmosphere8 out of 10
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All reviews

10
Wonderful
Julia, Dec 2024
Went to Excellence Riviera Cancun for the fourth time and wasn't disappointed as usual. Great service, nice restaurants options and great location. You can walk alone the beach to the nearby town Puerto Morelos 40 min, you can take a multiple tours from the resort if you want to explore the area. When you stays 3+ nights the airport pickup/dropoff is included for free. Beach area is clean and nice...
Read more
10
Wonderful
janice, Apr 2019
Pros (+) Every thing was wonderful
10
Wonderful
Anonymous, Nov 2017
Pros (+) Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Cons (-) Every now and then I could smell stagnant water in the water displays next to the buildings
10
Wonderful
Janice, Mar 2017
Pros (+) Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Cons (-) Nothing!
8.2
Very good
Anonymous, Aug 2016
Pros (+) The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people say this place is top of line they have not been to to many others. You can go to several other hotels and get 100% of what you want, not 90%.
Cons (-) If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very disappointing. You will not even want to go in the water with all the algae and sea weed. If you are strictly a pool person, you will be fine. We will not go back simply due to this issue. We have been...
Read more
10
Wonderful
Anonymous, Dec 2015
Pros (+) Everything was amazing
9.7
Wonderful
Christina, Dec 2015
Pros (+) The room was amazing, as well as the rest of the facility. Everything as clean and easily accessible. The staff was helpful and polite. The stars visibility made you never want to leave.
Cons (-) The food was just ok at most of the restaurants.
8.8
Very good
Anonymous, Oct 2015
Pros (+) I loved the room, the restaurants, the pools, the beach, and the ambiance. I had a great time with my friends. Everything was easily accessible.
Cons (-) The only things I didn't like was the inconsistency of the service. When we ordered drinks it was always a surprise what we would get based on the waiter or waitress taking the order. Some servers were friendlier than others. Also, the Wifi and cell service was VERY bad. If you need to communicate with the outside world, you shouldn't stay there.
10
Wonderful
eric_grote, Jul 2015
Pros (+) I was actually semi dreading this trip based on past Mexico experiences, but I ended up having an amazing time. The food, room, staff, everything was perfect. Will definitely go back some day.
Cons (-) This resort had no control over this...but the ocean was brown from algea! Was not able to spend any time on the beach! They did have a tractor trying to pick it up but there was too much.

Location

Carr. Federal 307 Chet-Pto. Juarez, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo1.4 mi
  • Puerto Morelos Lighthouse2 mi
  • Puerto Morelos Town Square2 mi
  • Dr. Alfredo Barrera Marin Botanical Garden3.2 mi
  • Arrecife de Puerto Morelos National Park3.3 mi
  • Bonanza Ranch7.7 mi
  • Playa Paraiso Golf Club10.4 mi
  • Parque Cenote Las Mojarras11.7 mi
  • Selvatica Adventure Kingdom13.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Excellence Riviera Cancun by The Excellence Collection - Adults Only

Low season

August

High season

February

Average price (weeknight)

£440

Average price (weekend night)

£434
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 30% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • If you’re after a cheap room at Excellence Riviera Cancun by The Excellence Collection - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in August and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Excellence Riviera Cancun by The Excellence Collection - Adults Only, plan to stay on a Saturday or Tuesday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Excellence Riviera Cancun by The Excellence Collection - Adults Only was booked for on KAYAK in the last 2 weeks was £331, while the most expensive was £331.
  • How long should you stay at Excellence Riviera Cancun by The Excellence Collection - Adults Only? KAYAK users usually book their rooms here for 6 days.
See more tips

FAQs when booking at Excellence Riviera Cancun by The Excellence Collection - Adults Only

  • Where is Excellence Riviera Cancun by The Excellence Collection - Adults Only located?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is located at Carr. Federal 307 Chet-Pto. Juarez, 2 miles from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • When is check-in time and check-out time at Excellence Riviera Cancun by The Excellence Collection - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Excellence Riviera Cancun by The Excellence Collection - Adults Only.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only offer free Wi-Fi?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only offers free Wi-Fi.

  • How far is Excellence Riviera Cancun by The Excellence Collection - Adults Only from the airport?

    Excellence Riviera Cancun by The Excellence Collection - Adults Only is 10.9 miles from Cancun. Excellence Riviera Cancun by The Excellence Collection - Adults Only is 25.4 miles from Cozumel.

  • Does Excellence Riviera Cancun by The Excellence Collection - Adults Only have a pool?

    Yes, Excellence Riviera Cancun by The Excellence Collection - Adults Only has a pool on-site.

  • How does KAYAK find such great Excellence Riviera Cancun by The Excellence Collection - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Excellence Riviera Cancun by The Excellence Collection - Adults Only in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excellence Riviera Cancun by The Excellence Collection - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excellence Riviera Cancun by The Excellence Collection - Adults Only.

See more FAQs

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Most recommended

See most recommended stays in Puerto Morelos
5-star hotel
56% cheaperOcean Coral & Turquesa8.4 Excellent (727 reviews)0.57 miPrivate beach, snorkelling, Outdoor pool£130+
Rental
79% cheaper
Aqua Guesthouse 2~ A+ Internet ~ Steps To The Beach
8.8 Excellent (8 reviews)0.45 miOutdoor pool, Kitchen, terrace/patio£61+
Rental
82% cheaperAcamaya Reef Cabañas & Beach Bar7.4 Good (260 reviews)0.2 miAir-conditioned, barbecue£53+
Rental
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Casa la petite France
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Good to know

Value for money

9.3

Distance to city centre

2.0 mi

Nearest airport

Cancun

Distance to airport

11.1 mi

Everything you need to know for your stay in Puerto Morelos

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